The Knowledge Vault

Are your animals captive-bred or wild-caught?

We prioritize Captive Bred (CB) specimens. In cases where we offer field-collected specimens, they undergo a strict quarantine and health-vetted period before being listed in our vault.

How do I know my animal is healthy?

With over 10 years of experience, we don't just ship animals—we vet them. Every specimen is inspected for vitality, appetite, and physical integrity before it enters a shipping box.

What if I am a beginner in the hobby?

We provide detailed Husbandry Guides for every species. Reach out via our contact page for personalized recommendations based on your experience level and goals.

How is the animal packaged for overnight transit?

We use industry-leading insulated boxes with complimentary heat or cold packs as weather dictates. Specimens are secured in cushioned, escape-proof containers designed for maximum safety.

What is your Live Arrival Guarantee (LAG)?

We guarantee 100% live arrival on all FedEx Priority Overnight shipments. You must be home for the first delivery attempt and report any issues within 6 hours with photo/video evidence to qualify.

Can I request a species not currently in stock?

Yes. If you are looking for a specific specimen not listed in our current inventory, please contact us directly. Given our extensive network, we can often source rare invertebrates for dedicated collectors.

Can I reserve an animal or set up a payment plan?

Due to the high demand for our specimens, we do not offer reservations or payment plans. All sales are processed on a first-come, first-served basis through our secure checkout.